Shipping Policy
At Brew-Berry Management Private Limited, we are committed to providing reliable and timely delivery services for all orders placed through our website. This Shipping Policy outlines the terms and conditions related to order processing, dispatch, shipping timelines, and delivery responsibilities.
1. Order Processing
All orders placed on our website are subject to verification and acceptance.
Orders are generally processed within 3–7 business days (excluding Sundays, public holidays, and unforeseen circumstances).
Once the order is processed and dispatched, customers will receive a confirmation notification along with shipment tracking details via email, SMS, or WhatsApp, wherever applicable.
2. Shipping & Delivery Timelines
We currently offer shipping services across India and to selected international destinations.
Estimated delivery timelines are:
- Metro Cities (India): 3–7 business days
- Other Cities & Rural Areas (India): Up to 14 business days
- International Deliveries (Outside India): Approximately 15–25 business days
Delivery timelines may vary depending on:
- Delivery location;
- Courier or logistics partner operations;
- Weather conditions;
- Government restrictions;
- Product availability;
- Customs clearance and international shipping procedures; and
- Other unforeseen logistical circumstances.
For international orders, delivery timelines may be extended due to customs clearance, import procedures, local regulations, or delays beyond our reasonable control.
While we make every effort to ensure timely delivery, Brew-Berry Management Private Limited shall not be held responsible for delays caused by third-party courier/logistics services, customs authorities, government restrictions, or circumstances beyond our reasonable control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation.
Brew-Berry Management Private Limited reserves the right to revise shipping charges without prior notice.
4. Order Tracking
Once your order has been dispatched, tracking details will be shared through the registered contact details provided during checkout.
Customers are advised to regularly monitor shipment updates using the provided tracking information.
5. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details at the time of placing an order.
Brew-Berry Management Private Limited shall not be liable for:
- Delivery delays due to incorrect or incomplete address details;
- Failed deliveries caused by incorrect or incomplete contact information;
- Additional charges incurred for re-delivery attempts due to incorrect information.
6. Damaged or Lost Shipments
If an order is received in damaged condition or appears to have been tampered with, customers are advised to:
- Refuse acceptance of the package where possible;
- Immediately contact our support team with photographs and order details.
Claims relating to damaged or lost shipments should be reported within 48 hours of delivery, wherever applicable.
7. Contact Information
For any shipping-related questions or support, please contact us:
Brew-Berry Management Private Limited
Email: brewberrymanagementpvtltd@gmail.com
Phone: 9350530188